HOUSE OF BEAUTY POLICIES

BOOKING POLICY

IN ORDER TO MAKE A BOOKING PLEASE PROVIDE FULL NAME AND VALID MOBILE PHONE NUMBER, THIS WILL BE USED TO SEND A CONFIRMATION TEXT MESSAGE.

YOU WILL RECEIVE A REMINDER TET MESSAGE 24HOURS BEFORE YOUR APPOINTMENT BOOKING.

PLEASE GIVE ME AT LEAST 24HOURS NOTICE IF YOU NEED TO CANCEL YOUR APPOINTMENT ANY NO SHOWS WILL BE RECORDED AND AFTER 2 NO SHOWS A 50% NON REFUNDABLE BOOKING FEE WILL BE REQUIRED TO SECURE ANY FUTURE BOOKINGS VIA BANK TRANSFER.

PRICE OF YOUR TREATMENT WILL BE CONFIRMED AT TIME OF BOOKING

 

REFUND POLICY

IF YOU ARE NOT HAPPY WITH A TREATMENT PLEASE MAKE ME AWARE OF THIS ASAP OR BEFORE YOU PAY. I WILL THEN OFFER TO ADJUST TO YOUR SATISFACTION OR IN THE CASE OF NAILS I WILL REMOVE ALL COATINGS THAT I HAVE APPLIED.

ABSOLUTELY NO REFUNDS WILL BE GIVEN AFTER AN APPOINTMENT

IF YOU DECIDE YOU DO NOT LIKE THE COLOUR UPON PAINTING OF POLISH YOU MUST TELL ME AS EARLY ON INTO THE TREATMENT AS POSSIBLE, ABSOLUTELY NO REFUNDS WILL BE GIVEN AFTER THE APPOINTMENT

ANY INITIAL NAIL TREATMENT IS GUARANTEED FOR THREE CALENDAR DAYS FROM THE DATE OF THE APPOINTMENT TO FIX THE NAIL BE OFFERED FREE OF CHARGE. PLEASE BE AWARE THAT DEFECTS INCLUDE CHIPPING/ LIFTING ETC ONLY AND NOT IF THEY HAVE BEEN PURPOSELY PICKED/CHEWED/ALTERED OR TAMPERED WITH BY YOU THE CLIENT OF WHICH THE SIGNS WILL BE APPARENT TO ME.

PLEASE NOTE THAT TO BE ELIGIBLE FOR A FIX OR REMOVAL THE DEFECT MUST BE BROUGHT TO MY ATTENTION WITHIN THE TIMESCALE ABOVE AND THAT THESE NEW APPOINTMENTS WILL NOT BE COVERED BY THE GUARANTEE PERIOD.

ANY OTHER REPAIRS WILL BE CHARGED AT £3 PER NAIL (UP TO 3 NAILS) OR PRICE OF FULL SET IF MORE THAN 3 NAILS

IF YOU DECIDE YOU DO NOT LIKE THE COLOUR OR DESIGN/ LENGTH AFTER YOUR APPOINTMENT YOU WILL HAVE TO RE BOOK AN APPOINTMENT WHICH WILL BE CHARGED ACCORDINGLY

 

TREATMENT POLICY

PATCH TESTS MUST BE TAKEN NO LESS THAN 24/48 HOURS PRIOR TO YOUR BOOKED TREATMENT OR YOUR APPOINTMENT CN NOT TAKE PLACE

IF AT ANY TIME YOU DO NOT AGREE WITH THE ABOVE CONDITIONS THEN TREATMENT CAN NOT BE CARRIED OUT.

THESE POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE.